Dispatch Pro

Published on: March 15, 2026

Last updated: March 16, 2026

Dispatch Pro Support

Support resources for Dispatch Pro customers – self-service answers, known edge cases, version history, licensing questions, and direct support access.

FAQ

Answers to common questions about Pro-specific features – license activation, the Visual Builder, transactional emails, and CSV import.

Read the FAQ →

Known Limitations

Out-of-scope features and known edge cases – including the Gmail Android dark mode rendering limitation.

View limitations →

Changelog

Version history and release notes for Dispatch Pro.

See what’s changed →

License & Activation

How your license works, how to activate it, move it to a new domain, or deactivate it.

License details →

Get Help

Couldn’t find the answer here? Contact us directly for Pro customer support.

Contact support →
🤖
Support Bot
"Have you tried restarting your computer? Please check our knowledge base. Your ticket has been escalated. Estimated response: 5-7 business days."
❌ Corporate Script Theater
👨‍💻
Developer (M Media)
"Checked your logs. Line 247 in config.php — the timeout value needs to be increased. Here's the exact fix + why it happened. Pushed a patch in v2.1.3."
✓ Real Technical Support

Support From People Who Understand the Code

Ever contact support and immediately know you're talking to someone reading a script? Someone who's never actually used the product? Yeah, we hate that too.

M Media support means talking to developers who wrote the code, understand the edge cases, and have probably hit the same problem you're dealing with. No ticket escalation theatrics. No "have you tried restarting?" when your question is clearly technical.

Documentation written by people who got stuck first. Support from people who fixed it.

We don't outsource support to the lowest bidder or train AI on canned responses. When you ask a question, you get an answer from someone who can actually read the logs, check the source code, and explain what's happening under the hood.

✓ Real troubleshooting, not corporate scripts
✓ Documentation that assumes you're competent
✓ Email support that doesn't auto-close tickets
✓ Updates based on actual user feedback
❌
Subscription Hell
  • • Payment fails? App stops
  • • Need online activation
  • • Forced updates
  • • Data held hostage
✓
M Media Way
  • • Buy once, own forever
  • • Works offline
  • • Optional updates
  • • You control your data

Simple Licensing. No Games.

We don't believe in dark patterns, forced subscriptions, or holding your data hostage. M Media software products use clear, upfront licensing with no hidden traps.

You buy the software. You run it. You control your systems.

Licenses are designed to work offline, survive reinstalls, and respect long-term use. Updates are optional, not mandatory. Your tools don't suddenly stop working because a payment failed or a server somewhere changed hands.

✓ One-time purchase, lifetime access
✓ No "cloud authentication" breaking your workflow
✓ Upgrade when you want to, not when we force you
✓ Software empowers its owner — not rent itself back