M Media (“M Media,” “we,” “us,” or “our”) operates the website https://www.mmediasoftwarelab.com and related software products, services, and applications.
We take privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Information We Collect
We collect only what we need to operate, improve, and support our products.
1. Information You Provide Voluntarily
You may provide information when you:
- Purchase software or services
- Create an account
- Contact us for support
- Subscribe to updates or notifications
This may include:
- Name
- Email address
- Billing and payment details (processed by third-party providers)
- License or activation information
- Support communications
2. Automatically Collected Information
When you visit our site, some information is collected automatically:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URLs
This data is used for security, analytics, and performance optimization – not for profiling or creepy tracking.
3. Cookies & Similar Technologies
We use cookies for:
- Basic site functionality
- Session handling
- Analytics (where enabled)
You can control cookies through your browser settings. Disabling cookies may affect certain features.
How We Use Your Information
We use collected information to:
- Provide and maintain our software and services
- Process payments and license activations
- Respond to support requests
- Improve product performance and usability
- Prevent fraud, abuse, or unauthorized access
- Meet legal and regulatory requirements
We do not sell your personal data. Ever.
Payments & Third-Party Services
Payments are processed by trusted third-party providers (such as PayPal, Stripe, or app marketplaces). We do not store full payment card details on our servers.
Third-party services may collect data according to their own privacy policies. We encourage you to review them.
Software Licensing & Activation
Some M Media products use license activation or validation systems. These may collect:
- License keys
- Domain, device, or application identifiers
- Activation timestamps
- IP address (for fraud prevention)
This data is used only to enforce licensing terms and maintain product integrity.
Email Communications
We may send:
- Transactional emails (receipts, license info)
- Support replies
- Important service or security notices
We do not send unsolicited marketing spam. You can opt out of non-essential communications at any time.
Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted.
Data Security
We implement reasonable technical and organizational safeguards to protect your data, including:
- Encrypted connections (HTTPS)
- Access controls
- Server-level security practices
No system is 100% invulnerable, but we take security seriously and design our systems accordingly.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
To exercise these rights, contact us using the information below.
Children’s Privacy
Our services are not specifically directed at children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us and we will take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:
Email: privacy@mmediasoftwarelab.com
Website: https://www.mmediasoftwarelab.com
