Your contact form could be costing you leads. A guided chat flow is going to get you leads.
M Media SiteChat Pro replaces passive contact forms with a guided conversation widget that qualifies visitors, captures lead data, and routes notifications – all from your own WordPress install. No SaaS subscription. No per-lead fees. No AI API costs. No third-party chat platform holding your data. The widget, the flows, the leads, and the delivery logic all live inside your WordPress site, in dedicated plugin tables that don’t touch your options table.
It behaves like a chatbot. It isn’t one. There is no AI behind SiteChat Pro – and that is the point. Every response is exactly what you wrote. No hallucinations. No invented pricing. No off-brand answers. No per-conversation API bill. Your client’s HVAC widget will never tell a visitor the company offers services it doesn’t, because the flow only says what you told it to say. For service businesses where a wrong answer loses a customer or creates liability, scripted and reliable beats clever and unpredictable every time.
The Guided Flow Builder lets you build and edit conversation flows without touching JSON. Start from one of 60+ trade-specific templates, customize it in the visual builder, or build from scratch. For structural edits and power users, Advanced JSON mode is still there. Install the plugin, load a template, and the widget is live in minutes.
The Problem
Static contact forms filter out nothing and qualify no one.
A visitor lands on your site. They see a form with five fields and a submit button. Half of them leave. The ones who do submit give you minimal context, no urgency signal, no service type – just a name and email you have to follow up cold.
- No way to know which service they need
- No urgency or budget signal before you call
- No consent language that holds up
- No record of what they said during the session
AI chatbots solve engagement but introduce a different set of problems: ongoing API costs, unpredictable responses, hallucinated answers, and a model that may say something your client never approved. SaaS chat platforms add a monthly bill on top of that, with your lead data living on someone else’s servers. SiteChat Pro solves the engagement problem without either of those trade-offs – inside WordPress, on your terms.
How It Works
Guided conversation, your rules, your data.
- Widget appears on page load (configurable delay, left or right position).
- Visitor moves through your flow: choices, free-text inputs, or multi-field forms.
- Consent checkbox is presented before submission (TCPA-compliant text, fully customizable).
- Lead is written to the plugin’s dedicated leads table.
- Email notification fires via WordPress mail or your own SMTP credentials.
- Webhook payload is dispatched to any URL you configure — CRM, Zapier, Make, anything.
Sessions and events are tracked separately, so you can see where visitors dropped off. Leads are exportable to CSV at any time.
Flow Builder
Build flows visually. No JSON required for normal use.
The Guided Flow Builder supports five node types:
- Message – display text and continue
- Choice – present up to 12 branching options
- Input – capture a single free-text, email, or phone field
- Form – collect multiple fields in one step
- End – close the flow with a configurable message
Flows support up to 100 nodes. Advanced JSON mode is available for structural changes, flow migration, and power-user editing. Both modes validate against the same schema before saving.
Template Library
Over 60 ready-to-load trade flows included across 8 categories.
Every template is built around qualified lead capture for that specific trade – service type selection, urgency, budget range, and a contact form at the end. Load one with a single click, customize the copy to match your business, and go live.
Home Services (39 templates)
- HVAC
- Plumbing
- Electrician
- Roofing
- Landscaping / lawn care
- House cleaning / maid service
- Pest control
- Painting (interior/exterior)
- Power washing
- Moving company
- Junk removal
- Handyman
- General contractor / remodeling
- Kitchen remodeling
- Bathroom remodeling
- Flooring installation
- Carpet cleaning
- Window cleaning
- Gutter cleaning / installation
- Pool service / installation
- Solar installation
- Tree service / arborist
- Fence installation
- Garage door repair
- Appliance repair
- Locksmith
- Water damage restoration
- Fire and smoke restoration
- Mold remediation
- Foundation repair
- Concrete and driveway
- Asphalt and paving
- Siding contractor
- Window and door replacement
- Insulation contractor
- Septic service
- Well pump service
- Wildlife removal
- Commercial cleaning and janitorial
Automotive (7 templates)
- Auto mechanic / repair shop
- Auto body / collision repair
- Car detailing
- Auto glass repair
- Windshield replacement
- Towing and roadside assistance
- Mobile auto repair
Insurance (4 templates)
- Medigap / Medicare agent
- Auto insurance agent
- Life insurance agent
- Homeowners insurance agent
Financial (4 templates)
- Financial advisor / planner
- Mortgage broker
- Tax preparation
- Small business bookkeeping
Beauty / Wellness (2 templates)
- Personal trainer
- Dog grooming / training
Events / Creative (2 templates)
- Wedding photographer / videographer
- Event planner
Real Estate (1 template)
- Real estate agent
Digital Services (2 templates)
- Web development
- Web hosting / managed hosting
Delivery and Notifications
Leads go where you need them.
- Email notifications via WordPress mail or direct SMTP (host, port, TLS/SSL/none, credentials)
- Webhook delivery to one or more URLs — one per line
- CSV export from the admin leads panel
- All lead data stored in a dedicated plugin table, not in post meta or options
Security and Compliance
Built-in consent and bot protection.
- TCPA-style consent checkbox with fully customizable consent text
- Google reCAPTCHA v3 integration with configurable minimum score threshold
- Nonce-verified AJAX on all frontend submissions
- All user input sanitized through WordPress sanitization functions
Display Options
Global or targeted – your choice.
Enable the widget site-wide from settings, or place the shortcode on specific pages. The floating button is configurable: label text, brand color, left or right position, and appearance delay from 0 to 120 seconds.
Licensing / Procurement
$49 per site. That’s it.
One license, one site, $49.99. If you are building this for a client, charge them an hour of your time and you are already profitable before the widget goes live. No annual renewal. No per-lead fees. No AI API bill showing up at the end of the month.
M Media Software Lab is a registered US vendor (DUNS and EIN on file).